Marketing & Data Relationship Manager
Are you an experienced Marketing professional with a strong working knowledge of Data Management, specifically managing supplier relationships in the data supply chain process? If so, we have a great opportunity for an experienced marketing professional to join our support function in Exeter. ABOUT EMCAS In 2016 EMCAS were placed 50th in The Western Morning News - Top 150 Employers in Devon & Cornwall. We are a multisite call centre operation established 2003. EMCAS was established with the sole purpose of restoring financial justice to the UK; in other words, standing up for people who had been stung by the mis-selling of financial products, and to work on their behalf to claim back what was rightfully theirs. Starting out as a small company in a single room, we've since grown to one of the UK's largest Claims Management Companies (CMCs), with three offices and having helped over half a million customers claim back £515 million. We offer: - Onsite Parking and excellent public transport routes - Child Care Vouchers - Eye Care Vouchers - Pension - 28 days holiday (inc bank holidays) THE ROLE The Marketing and Data Relationship Manager will be responsible for the development and delivery of Relationship marketing and general marketing campaigns across all media to deliver the company's corporate objectives. You will be leading the EMCAS marketing activities primarily in support of our internal and external distribution models. You will be responsible for looking after the day to day business including:- - Online strategy and execution - Managing marketing outsourcers - Managing our data supply chain in terms of quantity, quality and price to maximize the most cost effective approach - To manage our Hotkey suppliers and introducers to maximize business volumes and maintain effective controls - Monitoring and analyzing performance of introducers, campaigns and web activities and recommending changes. Creating business forecasts. - Creating new partners and relationships along with nurturing our existing ones to maximize business volumes - Managing costs and budgets and ensuring effective cost per acquisitions. - To rigorously manage delivery of the plan, including the tracking of Performance Indicators, budgetary control, co-ordination of internal teams and management of agencies. - Re-marketing to our existing customers by managing effective cross sell campaigns - To manager and produce creative content and campaigns, delivering against our demanding generation objectives. - To ensure all our marketing activities comply with the relevant regulations - Conducting effective research and bench-marking to ensure we remain best in class - Manage our online media strategy and plan and execute on relevant actions including the management of third party suppliers THE SUCCESSFUL PERSON You will have a proven working background within Marketing and Data Supply Chain/Relationship Management. You will have strong project management skills and a track record of successful delivery within a changing and fast-paced environment. You will also be able to demonstrate the following competencies: - Delivering effect marketing plans - Developing new marketing channels - Managing agencies - Managing budgets - Managing suppliers - Excellent communication skills including the ability to influence - Highly organized and pro-active - Commercial acumen and willingness to experiment - Results orientation - Ability to co-ordinate cross functional teams - High degree of professionalism and resilience - Ability to work without supervision to attain set goals - High levels of numeracy and literacy Working Monday to Friday full time 9.00am to 6.00pm, we offer a salary circa of £25,000 - £30,000 depending on experience. If you are interested in a career with EMCAS and can demonstrate proven experience within a similar environment, please click and apply or contact our Recruitment Team in Exeter to discuss the role in more detail. In 2003, EMCAS was established with the sole purpose of restoring financial justice to the UK; in other words, standing up for people who had been stung by the mis-selling of financial products, and to work on their behalf to claim back what was rightfully theirs. We have grown to one of the UK's largest Claims Management Companies (CMCs), with three offices and having helped over half a million customers claim back £515 million. It's something we're extremely proud of, and the difference it makes to our customers is incredible. We're real experts in our field too, even helping to set-up the Professional Financial Claims Association (PFCA) from the start. However, at our core, we remain the same consumer champions who care about doing the right thing for our people - be they our customers or our employees.