Messaging Engineer, IT Engineer, Server Engineer

Recruiter
Tank Recruitment Limited
Location
Exeter
Salary
£30k - £35k pa
Posted
05 Jan 2017
Expires
14 Jan 2017
Messaging Engineer, IT Support Engineer, Server Engineer - Windows Server 2008 & 2012, Active Directory, Exchange, Outlook, TCP/IP - Exeter, Devon - Up to £35K Tank Recruitment are currently looking for a messaging support engineer for a client of ours based in Exeter. They are ideally looking for someone well versed in Windows server with a good understanding of Exchange. Your main responsibilities will include: - - 3rd line support of Server related Incidents within agreed SLA's - Ensuring all incidents are updated in a regular, accurate and timely manner. Escalating incidents when required - Perform systems administration activities such as performance tuning, data management - Monitoring and reviewing quality of service delivered - Introduction of new products, working practices or procedures - Interfacing directly with all service delivery teams on site - Creation, update and maintenance of the technical knowledgebase and documentation - Providing technical support and mentoring to other members of the team - Operating with in agreed security frameworks - Maintaining technical qualifications and skill sets - Perform upgrades to and installations of new servers - Provide Technical Consultancy to our clients and other teams - Messaging system set up and administration - Customer Service skills applied to difficult Users - On call responsibilities within a pressurised support environment Technical skills: - Essential: - Microsoft Exchange Resource with focus on Exchange 2007 / 2010 / Office 365 Exchange 2010 High-Availability and Load Balancing requirements including DAG Exchange 2007 High-Availability and Load Balancing via clustering Exchange 2007 / 2010 internal and external client connectivity Windows Server 2003 / 2008R2 / 2012 Active Directory - Windows 2008 / 2008R2 / 2012 Troubleshoot Outlook 2010 / 2013 issues Configuring and troubleshooting email transport related technologies (DNS, SMTP, RPC, POP3, etc.) Mobile Device Management Microsoft Instant Messaging Technologies Blackberry Enterprise Server - Desirable: Ideally you have experience of working in a Managed Services environment. Experience implementing and configuring monitoring tools such as HP Openview, MS SCOM, HP Insight Manager Knowledge of TCP/IP protocols and Cisco Networking Awareness of ITIL best practice framework Project Experience Documentation and Visio skills for infrastructure designs Deployment Solution Experience Microsoft Clustering technologies This is an excellent opportunity to join a growing organisation that will offer a fantastic career for the right candidate. If this is of interest then please forward your up to date CV