Owner Account Manager
Owner Account Manager
£15,000 - £18,000 DOE Plus Bonus & Other Benefits including Familiarisation Stays at Holiday Homes, Perkbox, Discounted Holidays, Generous Holiday Allowance, Pension Scheme, Sick Pay Allowance
Are you a passionate customer facing professional looking for your next challenge? Could you thrive in the tourism industry working with some of the best holiday properties in the South-West? If so, read on.
Our client sources stunning properties from around the UK to provide customers with their dream holiday getaway. They are now looking for an Owner Account Manager to join their team.
With plenty of awards under their belt and a dedicated and skilled team behind them, our client has been perfecting their craft since 1999, reaching the 1,000 property mark in 2014 and winning a whole host of awards a year later. If you feel you could advance your career with their amazing team, apply today.
As an Owner Account Manager, you'll be fulfilling a vital role in the expansion of our client's cottages program. Specifically, you will take charge of relationships with property owners in this sector and will ensure their requests are carried out with a high degree of accuracy and completed in collaboration with internal teams and suppliers.
Working closely with the Business Development Managers, you will aid in growing the portfolio of accounts and will be key to on-boarding new properties. You'll ensure targets are achieved, the online marketing content is accurate and the reservation system is working effectively.
This is an exciting and engaging role that will see you primarily working from our client's Exeter office but also undertaking some travel throughout the South-West to visit properties.
Interested? If so, you must have:
- Experience in a customer-focused role that has equipped you with the skills to deliver high levels of customer service at all times
- Experience of achieving targets in fast-paced environments
- A proven track record of using a range of online systems such as CRMs and CMS
- Strong level of numeracy and literacy
Please note, our client is also eager to hear from passionate and customer-focused candidates looking to take on a trainee position where they can increase their experience and grow into their role.
Highly communicative and commercially aware, as an Owner Account Manager, you'll need passion, focus, drive and great problem solving skills.
A working knowledge of MS Word and advanced knowledge of Excel would be beneficial to your application. A degree or strong present knowledge of the UK self-catering industry would also be advantageous, as would image editing skills and previous experience of spending periods of time away from home whilst remotely managing your workload.
Some experience of yield and/or pricing or revenue management would also be beneficial.
To apply for the role of Owner Account Manager, please apply via the button shown.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Additional Keywords: Owner Account Manager, Account Manager, Client Account Executive, Customer Account Executive, Customer Service Advisor, Customer Service Rep, Sales Executive, Sales Account Executive, Sales Representative, Customer Support Advisor.