Administration Manager

Recruiter
Recruitment Genius
Location
Wellington, Somerset, England
Salary
£22000 per annum
Posted
07 Feb 2017
Expires
07 Mar 2017
Ref
00064211
Contact
Recruitment Genius Ltd
Contract Type
Permanent
Hours
Full Time
This award winning provider of specialist dementia nursing and residential services in the South West of England is currently looking to recruit an Administration Manager to join their team.

Main Duties and Responsibilities:

- To lead the Administration of the home by liaising with staff and other managers to ensure objectives are met.
- To supervise the administration assistant in their duties and ensure as a team administration tasks are conducted effectively
- To be the first point of contact for relatives regarding any queries about resident's contracts and the administration of resident's records in the home.
- To implement and maintain efficient administration and record keeping of all residents. Checking resident's accounts and responsibility for credit control.
- To ensure staff personal and training files are kept up to date. To send out reference forms in respect of new staff.
- To dealing with enquires, keeping a record of them and ensuring brochures are promptly sent out.
- To answer the telephone and dealing appropriately with all incoming calls.
- To open the daily post and filing and organising any relevant material.
- To prepare letters and review and update any forms used by the home.
- To keep accurate records relating to residents, for example their hairdressing account, chiropodist's account and personal allowance.
- To assist in management of finances of the home using the appropriate accounting software and maintain up to date databases.
- To check and produce the monthly payroll and transfer onto relevant software.
- To keep various office files in good order and to demonstrate a high standard of systematic routine, order and organisation.
- To sympathetically relate to the residents and dealing with their enquiries.
- To order office stationary and cleaning supplies when required and keep within a budget.
- Attend and take minutes of the Monthly Managers Meetings.
- To keep accurate records relating to staff Annual Leave and Sickness.
- To perform any such duties which may be reasonably expected of the Postholder.

It is an essential requirement of the post that confidentiality of information is fully respected. Complete honesty in the handling and record keeping of finance will be expected.

The nursing home office receives a whole range of personal and telephone contacts and a kind, pleasant and professional manner will be expected.

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