Customer Service Advisor

Recruiter
WR Group Limited
Location
Exeter, Devon
Salary
£17,160 (OTE £19,000) 31 Days' Holiday incl. bank holidays and attractive benefits package
Posted
10 Apr 2017
Expires
05 May 2017
Ref
HKEOP0505/AS
Contract Type
Permanent
Hours
Full Time

Customer Service Advisor 
Exeter, Devon 
£17,160 (OTE £19,000) 31 Days' Holiday incl. bank holidays and attractive benefits package

Are you a customer service hero, adept at fact finding and understanding customer needs in order to supply them with the product or solution that best fits their needs, if so, this is the role for you.

Our client works with a high-end product and delivers 5 star customer service. They are now looking for Customer Service Advisors to join their team. 

Always seeking team members with the right mindset to help drive their company forward, our client are considered to be one of the best regarded and most reputable companies in their sector.
 
As a Customer Service Advisor, you will seek to provide the highest levels of service and advice, helping and guiding customers towards products and services and ensuring an amazing experience with the company. 
 
You will need to be an innovative problem solver to succeed and will be proactive and forward-thinking in your resolutions.
 
Primarily working via telephone, you will respond to inbound calls, convert enquiries into sales and resolve any customer service issues.
 
Interested? If so, you will need: 

- Face-to-face or telephone-based customer service experience
- GCSEs (or equivalent) at grades A* - C, including Maths and English 

Always prepared, unflappable and service-focused, as a Customer Service Advisor, you will possess great communication skills, a professional attitude and the flexibility to meet any challenge.
 
Contact Centre experience would be beneficial to your application, as would experience of booking or customer service IT systems. A background in sales would also be advantageous.

To apply for the role of Customer Service Advisor, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Customer Service Advisor, Customer Service Agent, Contact Centre Agent, Customer Acre Advisor, Customer Service Executive, Contact Centre Advisor.