Sales Consultant

Anthony Nicholas Group t/a Fraser Hart
02 May 2017
15 May 2017
PURPOSE OF THE ROLE: Assisting in the day to day running of the store, and ensuring the delivery of exceptional customer service and achievement of sales targets. Seeking for career minded candidates with retail experience. ACCOUNTABILITIES: ·Works as part of a team to achieve the store sales targets. ·Achieves or exceeds personal sales target. ·Maximises all sales opportunities and deliver the ultimate in customer service at all times. ·Provides a memorable experience and outstanding service ensuring that the customer will want to return to our store. ·Contributes to a store atmosphere that is supportive, encouraging, friendly and welcoming to customers and colleagues and adhering to our values. ·Ensures that all policies and procedures are adhered to. ·Understands the business and its competitors. ·Contributes ideas and suggestions for business improvement. ·Fully understands the products and services sold. ·Deals with complaints and queries to the mutual satisfaction of both parties. ·Processes repairs and deals with minor bench repairs. ·Takes ownership of continuous development. ·Maintains store displays and replenishes stock when necessary. ·Participates in team briefs, coaching and training initiatives. SKILLS & EXPERIENCE REQUIRED: ·Previous sales experience desirable ·Excellent communication and interpersonal skills ·Exceptional personal grooming standards ·Previous experience within the jewellery industry desirable but not essential