Administration Assistant

Emmerson-Ross Recruitment
08 May 2017
16 May 2017
Contract Type
Administration Assistant

Job Purpose

The role involves a variety of administration tasks and although the post requires a lot of independent work, it also requires communication both verbally and in writing with a number of other internal departments as well as clients, suppliers and solicitors. You will be working alongside one other Administration Assistant who undertakes a similar role.

Your responsibilities would include

- Opening and distributing post
- Personal Injury follow up calls
- Processing and redirecting penalty charge notices
- Updating fleet utilisation reports
- Process of hirer payments/refunds/credits
- Distribution/collection of customer comment sheets
- Distribution of client POS materials
- Maintenance of various industry related databases
- Daily change of tape for backing up server

The Person

You must be self-motivated with excellent attention to detail and able to prioritise workload with deadlines to meet. You will be required to work with a number of bespoke software packages, such as claims management software essential to the role, and therefore must be confident in learning new systems and working with online applications. Full training will be given.

Essential Skills & Experience

- Experience of working in an office environment handling enquiries by phone and email
- Able to communicate with a wide range of stakeholders
- Excellent time management
- Accuracy of recording information - both in claims management software and Excel
- Competent user of Microsoft Office
- Ability to follow procedures and guidelines

This is a permanent role working 9am-5.30pm Monday to Friday. 28 days holiday inclusive. The starting salary is GBP16,575 per annum with a pay review after 3 months.

The Office is based in Paignton, South Devon and within walking distance of the town centre and public transport.

Interviews will take place immediately. To apply for this post please contact our Recruitment Partner; Emmerson-Ross.


Administrator, Claims Handling, Customer Services, Data Administrator