Business Excellence Coordinator

6 days left

Foot Anstey
£18,000 per annum
31 Aug 2017
28 Sep 2017
Contract Type
Full Time

Foot Anstey have an exciting opportunity available for a Business Excellence Coordinator to join our team on a full or part time basis in Plymouth. You will receive a highly competitive salary & benefits package. 

Reporting to the Executive Director - Risk & Compliance in the Business Excellence Team, and liaising with other members of the Management Group, the Business Excellence Coordinator will assist with the development of compliance and quality related issues

Key responsibilities as our Business Excellence Coordinator:

- Providing legal teams with compliance and best practice advice.

- Management of compliance and firm administration including quality standards, lender panel management, Anti - Money Laundering systems and other compliance processes/policy.

- Reviewing and implementing agreed changes to quality systems

- Working with others to identify, agree and implement improvements to the quality systems and procedures

- Dealing with day to day administration tasks

- Supporting with the Organisation and management of the various assessments and audits in respect of external accreditations held by the Firm

- Attending meetings of sub groups and taking minutes

- Assist with learning and development activities relating to compliance, risk management and issues relating to quality

Criteria for Success

- Development and implementation of effective systems for monitoring and reviewing quality and risk management procedures

- Improve, implement and embed policies and procedures relating to quality standards

- Maintain Lexcel standards

- Effective support for the Executive Director - Risk & Compliance

Skills and Attributes needed to become our Business Excellence Coordinator:

- Experience of working in a professional service firm service industry with a strong customer focus is strong desirable.

- Good project management skills, with an understanding of the importance of knowledge management and sharing

- Good time management skills, organised, accurate and thorough with attention to detail

- A highly flexible, self-motivated approach and the capability to work well and flourish within a team environment, as well as the ability to use initiative, and work independently.

- Commitment to working within a quality standard environment and a keen interest in quality systems and procedures (experience helpful but not essential)

- Ability to work well under pressure with a track record of consistently delivering to targets and/or objectives

Why Foot Anstey

Through a network of five offices across the South West, plus newly opened London and Southampton offices, the firm operates as one national team offering specialist legal advice and services to regional, national and international clients, both businesses and individuals. Foot Anstey is among the UK's top 100 law firms, with just under 50 partners and around 450 staff.

The firm has been acknowledged by industry commentators for its growth and business excellence.  Most recently Foot Anstey was shortlisted for National/Regional Firm of the Year at the Legal Business Awards, for UK Law Firm of the Year in the British Legal Awards and also ranked in the recent Financial Times Innovative Lawyers report for its ongoing work with Screwfix and B&Q Tradepoint.

At Foot Anstey our people, like our Values, are at the very heart of our business. We aim to provide you with a rewarding career and work environment and an attractive and flexible benefits scheme as part of supporting the importance of work/life balance.

What’s in it for you?

Structured career development programme and the opportunity to develop your skills and experience

- Five weeks' annual leave

- Additional discretionary one day as an ‘office shut down’ day annually at Christmas time.

- Lifestyle Hour - a discretionary benefit to provide a fully flexible time slot for employees to take an additional hour away from work on a weekly basis

- Life Assurance

- Contributory pension scheme

- Employee Assistance Programme

- Childcare voucher scheme

- Cycle to work scheme

- Enhanced and bespoke maternity, paternity & adoption arrangements

- Staff conveyancing scheme

- Discounted shopping via the Foot Anstey Reward Gateway

If you feel you have the skills and experience to become our Business Excellence Coordinator then please click “Apply” today!

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